Important Notice on CLI
CLI is the number that shows up when someone calls you. Essentially, this means that clients that have chosen to display either an international number or an invalid CLI when calling a local number (ie. a +27 number) will be charged an additional premium rate.
What is Valid CLI?
Valid CLI is an eleven digit number that follows the format 27xx xxx xxxx (an example would be 27870010000).
This is called the E164 format. It is the standard that ICASA wants displayed throughout the various networks.
What happens next?
If no action is taken on your side, the following changes will be made:
1) Invalid CLI: For clients that display invalid CLI, we will remap the invalid CLI. This means if you are currently displaying alphabetical characters, displaying CLI of less than 11 characters, or are displaying 'NULL', you will have your normal number displayed at the destination of your call. This will ensure that you are not charged the below rates, and are charged the normal rates with us. This will be implemented at 06:00pm on Sunday, the 19th of November 2017.
2) Anonymous CLI: In some cases, clients don't want their number displayed, and so they will alter their display name on the phone/PBX. In order to ensure that the number is not displayed, you will need to make sure that the 'DISPLAY NAME' is set to 'anonymous' (and not any other alternatives, like 'Private' or 'Unknown').
3) International CLI: Clients that have opted to use international CLI will be charged the following additional rates when calling out, effective 24th of November:
Premium charged on top of normal rate, when using an international CLI.
|RATE GROUP||Rate per minute (Ex. VAT)|
|Fixed Geographic Telkom||R1.75|
|Fixed Geographic Liquid Telecom||R5.08|
|Liquid Telecom Mobile||R5.08|
|All Other Networks||R2.58|